Administrative Support II – Fire Administration, Logisitics Division

Employment Type
Part Time (20 to 29 hours with KPERS benefits)

Job Summary

Hiring Range: $16.17 - $20.21 hourly

The City of Olathe, Kansashas an exciting opportunity for an Administrative Support II to support our Logistics Division of the Olathe Fire Department. At the Olathe Fire Department, we are "Setting the Standard for Excellence in Public Service," and our organizational culture is centered around the values of Customer Service, Teamwork, Learning, Communication, and Leadership through Service.

To continue this trend of excellence, the Olathe Fire Department is seeking an Administrative Support II that has excellent interpersonal, verbal and written communication skills.

KEY RESPONSIBILITIES:

• Provides customers service; respond to basic or routine employee/public questions; answers phones, directs calls and handles in-person inquiries.
• Perform a wide variety of general clerical work including maintenance of accurate and detailed files, logs, manuals, and records for ongoing departmental processes.
• Assist with vendor utilization including workflows for coordinating services for the department
• Coordination of logistics for special projects and events.
• Assist with task-level assignments for Emergency Services initiatives
• Coordinate and Support department participation in city-wide initiatives
• Assist the public and provide information on departmental policies and procedures as required
• Review current procedures to identify gaps and opportunities for improvement
• Assist in meeting coordination and preparation.

For more details, review the full job details and requirements below.

• Manage front desk task such as: receive, process and distribute mail, process fax correspondence. Answer questions and inquiries from staff and the public via phone, email and walk-ins while providing exceptional customer service.
• Perform a wide variety of general clerical and computer work including the maintenance of accurate and detailed files, logs, manuals and records; verify accuracy of information; Create and maintain various spreadsheets and database files utilizing Microsoft Excel and Access.
• Help create recognition events and awards for city retirees.
• Coordinate inventory of office supplies; process purchase requisitions and payment vouchers.
• Process service awards as part of employee recognition for the city.
• Assists in preparing responses to salary surveys and in preparing and conducting City surveys; provides classification, compensation and benefits information to other organizations.
• Manage employment and income verifications.
• Perform other special projects and duties, as assigned

Experience & Qualification Guidelines: Any combination of experience and education that would likely provide the required knowledge, skills and abilities is acceptable. A typical way to obtain the knowledge, skills and abilities would be:

Experience: Two (2) years of increasingly responsible secretarial experience. Excellent computer skills including Microsoft Office (Word, Excel, Access and PowerPoint). Superior customer service, communication and telephone skills.

Education: Equivalent to the completion of the twelfth grade supplemented by specialized secretarial training. College level course work in business administration or a related field is desirable.